If you have any questions, or you'd like our advice about a gift for a loved-one or for yourself, we'd love to hear from you. The easiest way to reach us is via live chat or by submitting your query below. On weekdays, we aim to respond to all queries within a few hours (often less). You are also welcome to give us a call, or visit our FAQs page.

The Chocolate Factory
Clarendon Road
London N22 6XJ

+44(0) 203 488 0602 

Visitors and customer collections by appointment only.