To our dear European customers,
We are determined not to let our politicians get in the way of our wonderful community of stationery-lovers from Switzerland to Sweden, Lithuania to Luxembourg. We are doing all we can to make the transition as straightforward as possible.
Now when you place an order with us, you will notice at checkout that the total price of the products is reduced by approx. 20%, after you enter your EU shipping address. This is because the UK VAT has been discounted. You may then be charged import VAT in your country, when your order arrives (in many cases less than 20%, so the overall price you pay will now be lower).
We hope that this setup makes things easier for you, and that in many cases you'll pay a slightly lower price than before. But we appreciate it may take some time to get right and we may need to adjust the process for different countries, so if you have any suggestions or feedback, please please get in touch. Now more than ever, we would LOVE to hear from you.
Very warm wishes from London
Amy and the Mark+Fold team